Support

Client Care

Essential information for ordering, sizing, shipping, returns, and checkout.

Shipping

Shipping costs and available delivery options are shown at checkout when configured. Production and transit times vary by product and destination.

Returns

Contact client care before sending anything back. Final eligibility, exchange, refund, and damaged-item terms require owner confirmation.

Sizing

Product pages include fit notes. Heavyweight tees use a boxy fit; BNG hoodies and lounge pieces are intended to sit relaxed.

Sold out pieces

Sold out objects remain visible as part of the archive but cannot be checked out.

Payments

Checkout uses the provider configured for the deployment. Kazos does not store card details on the site.

Studio tools

The studio area is internal-facing for mockups, creative tools, and motion work.